Customer Service

Hours:       Our Customer Care Team is available from 9:00 am – 5:00 pm Monday-Friday, 9:00 am – 1:00 pm Saturday
Phone:       1-866-799-8443
Fax:           1-866-377-1382
Email:       [email protected]


Flambeaux Lighting will ship your order via ground service. Orders will typically ship within 4-6 weeks of order placement. However order times may vary based on the type and quantity of light you would like us to build. Remember all of our lights are built by hand by craftsmen on site.

These shipping times are estimates based on past shipping times. We do everything in our power to meet these times, and we try to update these to reflect any changes. Many times orders will ship earlier than expected, but sometimes it will take longer than the stated times. Orders taking longer than expected can be canceled with a 20% restocking fee to cover costs that have already been incurred.